Personalized attention

Your Personal Manager at FREMAP

  • At FREMAP, each labor consultancy has a Personal Manager who acts as a single and specialized interlocutor. This person is the point of contact who coordinates all the advisory services with the mutual insurance company, facilitating daily work and offering direct support in managing inquiries, incidents and administrative procedures. Its function is to help you save time, gain agility and offer a better service to your customers, with close, continuous attention adapted to your professional operations.

A single point of reference for your advice

  • The Personal Manager is the FREMAP professional assigned to your labor consultancy who centralizes and coordinates all relations with the mutual insurance company. Understand your working style, the type of clients you manage, and the usual needs of your portfolio, allowing for much more efficient service that is aligned with your daily routine.
  • Thanks to this role, you have a single point of contact to handle labor and administrative inquiries, track files, and coordinate procedures with the various FREMAP services. This avoids duplication, reduces response times, and allows you to work more securely and efficiently in all the tasks you perform on behalf of your clients.

Functions of the Personal Manager

  • The Personal Manager is responsible for comprehensively coordinating all the procedures of your consultancy with FREMAP. It handles and resolves labor and administrative queries, advises on professional and common contingencies, and manages urgent incidents related to the files in your portfolio.
  • In addition, it coordinates the necessary documentation and administrative procedures, facilitates communication with the different FREMAP services, and accompanies you in processes that require special monitoring. Their intervention allows you to expedite procedures, avoid delays, and ensure smooth and consistent management in all the actions you take as a labor advisor.

Advantages for your daily professional life

  • Having a Personal Manager allows you to work with greater agility and peace of mind. By understanding your operations and needs, it can anticipate problems and offer quick solutions tailored to each situation.
  • Communication is direct and continuous, which facilitates the tracking of files and the resolution of doubts without intermediaries. In addition, your Personal Manager maintains proactive communication, informing you of relevant news for your activity as a labor advisor, such as regulatory changes, new benefits, available services or training actions of interest. All of this contributes to improving the efficiency of your work and the service you provide to your customers.