Online Management for Companies and Consultancies
Contact
- 24-hour emergency care 900 61 00 61
- Foreign +34 91 919 61 61
- Monday to Sunday from 8 a.m. to 10 p.m. 900 61 00 61
- Other ways to contact
Manage your contribution account codes, delegated payment, worker contingencies, Delt@ reports, first aid kits, reports and communications with FREMAP online securely and centrally.
Available 24/7 and accessible from any device with an internet connection, following FREMAP's security and confidentiality standards.
How to register in FREMAP Online?
1
Apply to register as a company or consultancy
2
Complete your details and receive your temporary password.
3
Verification by code and creation of your own password
4
Signing the access and activation agreement
With FREMAP Online you can:
Companies: Control and traceability of your relationship with FREMAP
- Consult and manage CCCs (Contribution Account Codes) and work centers.
- Consult and view the contingencies and processes of the workers (AT and ITCC) and export them to Excel.
- Schedule automatic reception of contingency file for absenteeism processes.
- Download Delt@ files with and without cancellation and complete the process with Ayuda Delt@.
- Request and track first aid kits by work center.
- Access health reports, accident reports and other key reports for personnel management.
- Manage forecast of delegated payment and differences communicated to the General Treasury of Social Security.
- Schedule custom alerts to receive real-time communications.
- Manage access for other company users, permissions, and CCC visibility.
- Access registration and download of Webinars from the FREMAP Benefits Virtual Classroom.
Consultants / Authorized Network: A digital office for all your businesses and freelancers
- View and manage all the CCCs and self-employed workers of your RED authorizations
- View, export to Excel and schedule files for contingencies, processes and absenteeism (AT and ITCC).
- Download Delt@ files with and without cancellation and complete the process with Ayuda Delt@.
- Request and track first aid kits by workplace.
- Access health reports, accident reports and other key reports for personnel management.
- Manage forecast of delegated payment and differences communicated to the General Treasury of Social Security.
- Schedule custom alerts to receive real-time communications.
- Manage user access to the advisory service, permissions, and visibility of CCCs.
- Update contact information and manage association policies/documents.
- Access registration and download of Webinars from the FREMAP Benefits Virtual Classroom.
Frequently asked questions (FAQ)
- I've forgotten my password, how do I reset it?
From “I forgot my password”, enter your ID number and the email address you have registered with FREMAP Online. You will receive a temporary password by email. Then you will need to validate it with a code (SMS or email) and exchange it for a final one.
- I'm not receiving the verification code on my mobile or email, what should I do?
- Check that your mobile number or email address is correctly registered in “Change my details”.
- Check your spam folder if you're expecting the code by email.
- If the code expires, log in again.
- If you cannot log in to review the data, contact your account manager.
- How do I add new companies or CCCs to my user account?
From Management > Manage CCCs > Add policy, entering the CIF of the new company. To view your data, you will need to sign an access agreement for each of the added companies. Contact your manager.
- How do I manage the visibility of CCCs to stop seeing some centers?
From Management > Manage CCCs, you can select which companies or CCCs you want to see or stop seeing. This will affect alerts and any visible company data on FREMAP Online.
- I'm not receiving alerts for parts or assistance, what could be the reason?
This can be due to 3 main reasons:
- Verify that you have correctly configured the alert in the FREMAP Online menu > Alerts > Configure alerts.
- The employee has not signed the data transfer consent form.
- He has been treated outside of a FREMAP center.
- Where can I find the information that arrives through the FREMAP Online mailbox?
From the FREMAP Online menu > Alerts > Inbox, where you will find all communications and can download documents.
- How to download Delt@ parts with and without low-level recording. Check out our Delt@ Parts Management Guide
- Go to Companies > Delt@ > Pending.
- Filter, select and click “Generate Delt@ file”.
- For parts with a low status, it is mandatory to complete them with Delt@ Help before submitting them.
- Those without a cancellation can only be downloaded when they already belong to closed months.
- How to request and download health, accident or REM reports.
From Companies > Reports, select the type of report (REM, IT RD, health or accident rate), request it and download it when it appears in the mailbox.
- Error entering NIF/CCC or NIF of consultancy.
This may be because the company is not associated with FREMAP. In the case of consultancies, the NIF of the company name of the RED authorization number must be entered and it must have self-employed and/or companies associated with FREMAP. If the information is correct, contact your manager to validate the registration.
- Not receiving email with temporary password
Check that your registered email is correct and check the junk mail / SPAM folder in your mailbox. If it persists, contact your account manager.
- Doubts about who should sign the access contract (user, owner, legal representative).
- The contract must be signed by the user and by the owner or legal representative of the company or consultancy.
- The owner or legal representative of the company or consultancy must identify themselves and prove their status as representative in order to authorize the user. We recommend signing using a personal digital certificate or a representative's digital certificate, if applicable.
