Personal manager

A single point of reference for your company

Each FREMAP mutual company has a personal manager, a specialized professional who acts as a single point of contact and centralizes all dealings with the mutual.

Its main function is to offer direct, coordinated and personalized attention, facilitating a more agile, efficient and closer relationship between the company and FREMAP.

The personal manager is responsible for:

  • To fully coordinate the company's administrative and health management.
  • Resolve incidents quickly and efficiently.
  • Facilitate communication with all FREMAP services.
  • Streamline procedures and avoid duplication or delays.

Single point of contact

  • You have a designated contact person at FREMAP who centralizes all your company's administrative and health-related matters.
  • Your personal manager handles any inquiries or procedures internally.

Fast and personalized service

  • By having firsthand knowledge of your company's activities and needs, the personal manager can anticipate potential problems and offer quick solutions tailored to each situation.

Proactive communication

  • Your personal manager not only answers your questions, but also proactively keeps you informed about relevant news, such as regulatory changes, new benefits, available services, or training activities of interest.