Commercial and Logistics Management

This Commercial and Logistics Management course provides the knowledge and skills necessary to operate independently in business environments. Through practical and tailored training, students acquire skills in customer service, commercial management and logistics processes.

Objective

• To empower students to function independently in business environments.

• Manage business processes.

• Serve customers professionally.

• Understanding logistics operations.

• Manage basic financial concepts, using common computer applications in the company.

Content

• Office automation – Microsoft Office.

• Marketing, business management, sales and logistics.

• Customer service and quality of service.

• Banking and finance products.

• Logistics, warehousing and distribution.

Professional departures

• Sales Promoter.

• Customer service in person or by phone.

• Logistics assistant or technician.

• Warehouse technician.

• Administrative/Financial Assistant.

• Accounting assistant.

• Billing, collections and payments manager.